Terms and Conditions - Stjohnswood House Clearance

Introduction

Welcome to Stjohnswood House Clearance. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand the scope, limitations, and obligations associated with our services.

Services Offered

We provide comprehensive house clearance services, including the removal, disposal, and recycling of unwanted items. Our services are designed to cater to both residential and commercial clients, ensuring a hassle-free experience.

Types of Clearances

• Residential Clearance: Full home clearance, partial room clearance, and specific item removal.
• Commercial Clearance: Office clearance, shop clearance, and industrial clearance.
• Special Item Clearance: Piano removal, antique clearance, and electronic disposal.

Scheduling and Appointments

Appointments can be scheduled by contacting our office during business hours. We strive to accommodate your preferred dates and times, subject to availability.

Payment Terms

Our pricing is transparent and based on the size of the property, the volume of items, and the level of service required.

Pricing Structure

• Standard Rates: Applied to typical house clearances.
• Surge Pricing: May apply during peak seasons or for urgent requests.
• Additional Fees: Extra charges for hazardous materials or specialty items.

Payment Methods

We accept various payment methods, including cash, credit/debit cards, and bank transfers. Payment is due upon completion of the service unless otherwise agreed upon.

Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be fair and flexible.

Notice Period

Cancellations must be made at least 48 hours before the scheduled appointment to avoid any cancellation fees.

Refunds and Rescheduling

Refunds are provided if services are canceled within the stipulated notice period. Rescheduling is available based on availability.

Liability

While we take utmost care in handling your possessions, Stjohnswood House Clearance is not liable for any pre-existing damage or loss unless caused directly by our negligence.

Privacy Policy

We are committed to protecting your privacy. All personal information collected is used solely for the purpose of providing our services and will not be shared with third parties without your consent.

Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Stjohnswood House Clearance operates. Any disputes arising from our services will be subject to the exclusive jurisdiction of the local courts.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to clients through appropriate channels.